Resource Solutions


OBJECTIVE: Scale growth and improve focus without adding more cost.


The industry is moving to Virtualization of resources – technology and expertise. To manage virtual organizational resources, a different way of working is needed.

We typically need to:

  • • Leverage channels, partners, service providers, super user customers
  • • Build a reputation model into standard employee structures
  • • Apply a coverage, capacity, capability model which optimizes all by considering each properly
  • • Correlate relationship, transactional, subject-matter and administrative skills into value-adding, cost-effective workflows
  • • Balance career paths with character profiles to reinforce accountability and flexibility

We can create a networked structured for managing work, its relationship to people, their skills and responsibilities, and the value they create. Workloads scale and redundant as well as waste-work is eliminated.